Contact Us

Contact Us

Have a question? Chat to us via phone or email, or try finding what you're looking for in our FAQs first.

Get Quick Answers

We've pre-empted some of the questions you might have. If you're looking for a speedy answer, check our the FAQs in our Help Centre. Here's a few of the top queries.

At properties with a 24/7 staffed reception

(Cove – Cannon Street, Cove – Centrum Passage, Cove – Minshull Street, Cove – Landmark Pinnacle, Cove – Paradise Street, and Wittenberg by Cove):
Yes, these locations have a 24/7 staffed reception, so we’re happy to store your luggage if you arrive before check-in or need to store bags after check-out. Just let one of our Hosts know. Please note, we can store bags free of charge for up to 24 hours.

At properties without a staffed reception (self check-in)

(Cove – Arne Street, Cove – Huntingdon, and Cove – St Martin’s):
These locations are unstaffed and operate via self check-in, so unfortunately we’re unable to store luggage before check-in or after check-out.

At The Moorgate by Cove

While The Moorgate is an unstaffed property, we have Bringme Boxes on Level 1 to allow guests to store luggage before or after their stay. Please note that only three boxes are available for luggage, so this service is subject to availability.

If you have any questions, feel free to contact your Cove property here.

Cancellation or amendment depends on how you booked and the terms of your rate. For full details, be sure to check our booking T&Cs and refer to the rate terms when booking your stay.

If you booked directly on the Cove website
Please contact the property directly to make any changes to your booking.

Booked a Non-refundable/Non-amendable rate?
These bookings are offered at a reduced rate but cannot be cancelled or amended. No extensions or changes are permitted, and no refund will be issued if you cancel. You will be charged the full amount of the booking.

Booked a Flexible rate?
You can cancel or amend your stay free of charge up to 24 hours before arrival (conditions apply).

Booked through a third-party or online travel agency?
If you made your booking through a third party or OTA, please contact them directly to make changes. Their cancellation policies will apply.

Find your cove

Arne Street

Arne Street

4 Arne Street
Covent Garden
London
WC2E 9FE
Cannon Street

Cannon Street

46 Cannon Street
The City
London
EC4N 6JJ
Minshull Street

Minshull Street

6 Minshull St
Piccadilly
Manchester
M1 3ED
St Martin's

St Martin's

15 Slingsby Place
Covent Garden
London
WC2E 9AB
Landmark Pinnacle

Landmark Pinnacle

15 Westferry Road
Canary Wharf
London
E14 8FQ
Centrum

Centrum

Grote Marktstraat 46
The Hague
2511 BJ

Telephone:

+31 707 017110
Wittenberg by Cove

Wittenberg by Cove

Nieuwe Kerkstraat 157
Amsterdam
1018 VL

Telephone:

+31 020 8084080
Press

Press

Have a press or partnership enquiry? Reach out using the enquiry form above.

Join Cove

For more details, see our privacy policy.

Check availability

Select a valid date range to continue. This property has a minimum length of stay of {0} nights
Invalid promocode
Error loading datepicker

Select a property to check availability