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At properties with a 24/7 staffed reception

(Cove – Cannon Street, Cove – Centrum Passage, Cove – Minshull Street, Cove – Landmark Pinnacle, Cove – Paradise Street, and Wittenberg by Cove):
Yes, these locations have a 24/7 staffed reception, so we’re happy to store your luggage if you arrive before check-in or need to store bags after check-out. Just let one of our Hosts know. Please note, we can store bags free of charge for up to 24 hours.

At properties without a staffed reception (self check-in)

(Cove – Arne Street, Cove – Huntingdon, and Cove – St Martin’s):
These locations are unstaffed and operate via self check-in, so unfortunately we’re unable to store luggage before check-in or after check-out.

At The Moorgate by Cove

While The Moorgate is an unstaffed property, we have Bringme Boxes on Level 1 to allow guests to store luggage before or after their stay. Please note that only three boxes are available for luggage, so this service is subject to availability.

If you have any questions, feel free to contact your Cove property here.

Cancellation or amendment depends on how you booked and the terms of your rate. For full details, be sure to check our booking T&Cs and refer to the rate terms when booking your stay.

If you booked directly on the Cove website
Please contact the property directly to make any changes to your booking.

Booked a Non-refundable/Non-amendable rate?
These bookings are offered at a reduced rate but cannot be cancelled or amended. No extensions or changes are permitted, and no refund will be issued if you cancel. You will be charged the full amount of the booking.

Booked a Flexible rate?
You can cancel or amend your stay free of charge up to 24 hours before arrival (conditions apply).

Booked through a third-party or online travel agency?
If you made your booking through a third party or OTA, please contact them directly to make changes. Their cancellation policies will apply.