Help Centre | My booking

How do I change or cancel my booking?

Cancellation or amendment depends on how you booked and the terms of your rate. For full details, be sure to check our booking T&Cs and refer to the rate terms when booking your stay.

If you booked directly on the Cove website
Please contact the property directly to make any changes to your booking.

Booked a Non-refundable/Non-amendable rate?
These bookings are offered at a reduced rate but cannot be cancelled or amended. No extensions or changes are permitted, and no refund will be issued if you cancel. You will be charged the full amount of the booking.

Booked a Flexible rate?
You can cancel or amend your stay free of charge up to 24 hours before arrival (conditions apply).

Booked through a third-party or online travel agency?
If you made your booking through a third party or OTA, please contact them directly to make changes. Their cancellation policies will apply.

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