Where do I collect my keys at The Ropewalk?
Your apartment keys can be found in the key safe situated through the door marked apartments 2-8 to the left of the hallway. Please press START followed by the Key Safe Code (you will recieve this via email before your stay), and then press START again to open the safe. Please close the safe after use and turn the handle.
If you haven't you are still having trouble, please contact Reception (open until 10pm) or Guest Services on 0330 174 2694.
Was this answer helpful?
Looking for something else?
Making a booking
The booking process. Rates, promotions, terms and conditions and all that fun stuff.
Arrival and departure
How, when and where to go to check in and check out. Travel, parking, timings and more.
On-site facilities and amenities, food and drink, and what you'll find in your apartment.