Is there a reception at Cove Hotels?
24/7 Reception.
Cove - Cannon Street, The City; Cove - Landmark Pinnacle, Canary Wharf; Cove - Paradise Street, Liverpool ONE; Cove - Wittenberg
These locations have 24/7 reception and on-site security. You can arrive anytime after check-in, drop off your bags before check-in, or leave them on your check-out day. Our friendly hosts are available to answer questions and offer city recommendations.
Cove - Centrum, The Hague
Cove - Centrum also has 24/7 reception and on-site security. Enter through two sliding doors, take the lift to the third floor, and use the intercom for assistance. You can drop off your bags before check-in or leave them on check-out day. Our hosts are available to help with any questions.Unstaffed properties.
Cove - Arne Street, Covent Garden & Cove - St Martin’s, Covent Garden
These properties have no reception. Please note, luggage storage on site*, early check-in, or late check-out are not available at this property.
Cove – Arne Street is a self check-in property with no reception. A pre-arrival email containing your check-in instructions and access codes will be sent to you 2 hours before your arrival.
Upon arrival, you’ll find an entry panel located below the intercom. Use the Main Entrance Access Code from your email to enter the building. Once inside, head to the key safe at the end of the hallway, under the stairs. Use the Key Safe Code (provided in your email) to open the safe and retrieve your keys. After collecting your keys, please make sure to close the key safe.
Cove – St Martin’s is also a self check-in property with no reception. Like Cove – Arne Street, you will receive a pre-arrival email 2 hours before your stay with all the necessary check-in instructions and access codes.
Upon arrival at Cove – St Martin’s, you’ll need to collect your keys from the nearby Cove – Arne Street property, located at 4 Arne Street, Covent Garden, WC2E 9FE. Use the access codes from your email to enter the building, then retrieve your keys from the key safe.
*If you would like to arrange a safe space for your luggage storage, you can do so by contacting the team. You can leave your bags at SACO Holborn: Spens House, 72-84 Lamb's Conduit St, London WC1N 3LT.
The Moorgate by Cove
No, Cove - Moorgate is also a self-check-in property with no on-site reception. You’ll receive a pre-arrival email with check-in details and access codes 2 hours before your stay. We recommend adding any extras to your stay before arrival.
While The Moorgate is an unstaffed property, guests can store their luggage before or after their stay using the Bringme Boxes on Level 1. Please note that only three boxes are available, so this service is subject to availability and costs £10 per day. To book in advance, please contact the team. You can find the contact details here.
3 people found this helpful
Was this answer helpful?