Help Centre | Making a booking

Can I make a special request?

We understand that some of our guests may have specific needs or preferences.

If you have a special request, you can make a note of this when booking and we'll do our best to faciliate it. Or, you can get in touch with Guest Services at [email protected] who will do their best to help.

Note that we can't guarantee we'll be able to accomodate all special requests, so if it's a deal breaker we recommend getting in contact before booking to check it will be possible. We will also prioritise special requests (such as reserving specific rooms) for our long-staying guests. 

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