Help Centre | Property information

What are the check-in options and reception services at Cove properties?

24/7 Reception.

Cove - Cannon Street, The City; Cove - Landmark Pinnacle, Canary Wharf; Cove - Paradise Street, Liverpool ONE; Cove - Wittenberg

Yes, these locations have 24/7 reception and on-site security. You can arrive anytime after check-in, drop off your bags before check-in, or leave them on your check-out day. Our friendly hosts are available to answer questions and offer city recommendations.

Cove - Centrum, The Hague

Yes, Cove - Centrum also has 24/7 reception and on-site security. Enter through two sliding doors, take the lift to the third floor, and use the intercom for assistance. You can drop off your bags before check-in or leave them on check-out day. Our hosts are available to help with any questions.

Unstaffed properties.

Cove - Arne Street, Covent Garden & Cove - St Martin’s, Covent Garden
No, these properties have no reception. You’ll need to self-check-in and pick up your keys. A pre-arrival email with check-in instructions and access codes will be sent 72 hours before your arrival. Please note, luggage storage, early check-in, or late check-out aren’t available.

Cove - Moorgate
No, Cove - Moorgate is also a self-check-in property with no on-site reception. You’ll receive a pre-arrival email with check-in details and access codes 72 hours before your stay. We recommend adding any extras to your stay before arrival.