Help Centre | Arrival and departure

Where do I collect my keys at Castle Crescent?

Cove - Castle Crescent is a self check-in property. On arrival, you will need to collect your keys from the key safes found in building 2-4. You will have been sent access codes to both the front door and key safe box in an email prior to check-in. Please enter  the front door, find your key safe and close properly after use. 

If you're having any issues with apartment access, please give Guest Services a call on +44 330 174 2694.

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