Help Centre | Arrival and departure

Where do I collect my keys at Cathedral Road?

Cove - Cathedral is a self check-in property. You will find your keys in the key safe behind the front door. Please enter the Key Safe Code, you will have recieved this in an email prior to check-in. Turn the handle to the right to open the safe. Please close the safe after use and turn the handle to the left. 

The welcome postcard with your keys will advise whether your apartment is located in the front or rear building. If your apartment is in the rear building you will need to walk between the two buildings. To access the rear building please use the round shaped key you will have received in your welcome envelope to open the main door.

If you're having any issues with apartment access, please give Guest Services a call on +44 330 174 2694

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